• Commercial Documentation and Closing Specialist

    Job Location US-MA-Brockton
    Job ID
    Position Type
    Full Time Non Exempt Full-Time
  • Overview

    This role will support the Commercial Department in preparation of file for closing once approved. This position is responsible for preparing and obtaining necessary loan documentation, assuring the file is accurate for closing and responding to customer inquiries regarding commercial loans.



    Include the following. Other duties may be assigned.


    Prepare Laser Pro documents for new loans, loan modifications, extensions and renewals in compliance with all loan approval documents prior to closing.


    Second review of key attorney prepared loan documents to ensure compliance with all Bank and SBA approval memos and communicate with attorneys as needed. 


    Submit loans to SBA for approval demonstrating an understanding of the SBA E-Tran process and the Laser Pro SBA Module including preparing SBA authorizations, applications and eligibility documentation as part of the SBA approval process. 


    Order closing documents such as title searches, UCC searches, etc.  Work with third parties to resolve issues as needed.


    Accurately assist in processing and closing new commercial loans once approved, modifications and renewal requests.


    Review the credit file for open items prior to the loan closing and work with the appropriate lending officer to satisfy or mark as post-closing item.


    Coordinate loan file closings with Lending Officers and Servicing Analysts. 


    Responsible for submission of post-closing documents to SBA (i.e. SBA form 159) if applicable


    Review file for completion and order any outstanding items not previously ordered.


    Prepare withdrawn/declined memos and adverse action letters.


    Generate periodic letters notifying customers of annual requirements of submission of updated financial information.  Assist with updating financial ticklers for ongoing annual reviews.  Upload financial as received annually.  Maintain system with updates to financial and paid off loans. 


    Reconciliation of GL Accounts and vendor payments.


    Work directly with Lenders to ensure all required documents are obtained for each loan closing. 


    Maintain accurate spreadsheets of any ongoing information requiring periodic reporting and be familiar with all resource systems as needed. 


    Responsive to all incoming customer inquiries and problem resolution, both internal and external, and respond or generate email correspondence. 


    Act as backup administrator to the LaserPro system.  Support the administrator with testing after upgrades.    


    Demonstrate an understanding of all Banks systems and software applications that apply to the position. 


    Any commercial loan related task as needed and other duties that may be assigned



    Maintain an excellent understanding of applicable regulations and laws including but not limited to;

    Bank Secrecy Act; Privacy; and Fair Lending. Maintain an up to date understanding of bank policies and procedures as they relate to compliance.   Consistently complete appropriate compliance training.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education and/or Experience:

    High School diploma; at least one year of commercial related experience.  Knowledge of banking products, services, policies, procedures and regulations.


    Language Skills:

    Ability to read and interpret loan & legal documents such as state and federal regulations, and procedure manuals.   Ability to write complex credit memorandum and correspondence.  Ability to speak effectively before groups of customers or employees of organization.      


    Mathematical Skills:

    Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


    Reasoning Ability:

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


    Other Skills and Abilities

    Strong interpersonal communication and relational skills with the ability to effectively lead and work with individuals and groups at all organization levels; ability to work independently and as part of a team.  Excellent organizational and project management skills; sound judgment; initiative; flexibility; detail and results oriented.


    Computer Skills

    Proficient in Microsoft Office, including Word, Excel, Access, Outlook and PowerPoint.  Preferably in managing an Access database and ability to create formulas and pivot tables in Excel.



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