Commercial Documentation Specialist

Who We Are:

For over a century, HarborOne’s mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to strengthen and empower the communities where our customers and employees live and work.

Today, HarborOne has 30 branches in southeastern Massachusetts and Rhode Island and 2 commercial lending offices in Boston and Providence. Our corporate values of accountability, integrity, respect, trust and teamwork are core to how we manage our business and our relationships with our customers. Working at HarborOne will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Job Description:

The Commercial Documentation role prepares a loan for closing once approval is obtained. This position is responsible for preparing and obtaining necessary loan documentation, assuring the file is accurate for closing and responding to customer inquiries during the documentation processes of commercial loans.

Responsibilities:

• Prepare LaserPro documents for new loans, loan modifications, extensions, and renewals in compliance with all loan approval documents prior to closing.
• Second review of key attorney prepared loan documents to ensure compliance with all Bank and SBA approval memos and communicate with attorneys as needed.
• Review the credit file for open items prior to the loan closing and work with the appropriate lending officer to satisfy or mark as post-closing item.
• Submit loans to SBA for approval demonstrating an understanding of the SBA E-Tran process and the Laser Pro SBA Module including preparing SBA authorizations, applications, and eligibility documentation as part of the SBA approval process.
• Order closing documents such as title searches, etc. Work with third parties to resolve issues as needed.
• Accurately assist in processing and closing new commercial loans once approved, modifications and renewal requests.
• Coordinate loan file closings with Lending Officers and Servicing Analysts.
• Responsible for submission of post-closing documents to SBA (i.e. SBA form 159) if applicable.
• Review file for completion and order any outstanding items not previously ordered.
• Prepare declined memos.
• Work directly with Lenders to ensure all required documents are obtained for each loan closing.
• Maintain accurate spreadsheets of any ongoing information requiring periodic reporting and be familiar with all resource systems as needed.
• Responsive to all incoming customer inquiries and problem resolution, both internal and external, and respond or generate email correspondence.
• Act as backup administrator to the LaserPro system. Support the administrator with testing after upgrades.   
• Demonstrate an understanding of all Banks systems and software applications that apply to the position.
• Any commercial loan related task as needed and other duties that may be assigned.

Required Skills:

• 3-5 years’ experience in commercial lending and/or banking experience.
• Ability to read and comprehend instructions/direction in the Small Business Administration Guides and the HarborOne Commercial Loan Policy is essential.
• Ability to read and interpret loan & legal document.
• Ability to comprehend UCC and state filings results.
• Strong written and verbal communication skills.
• Ability to write commercial memorandum and correspondence.
• The ability to effectively verbally present information in one-on-one and small group settings with customers, clients, and other employees within the organization.
• Experience with Microsoft Excel is required to include data management skills.
• An intermediate understanding of Microsoft Word.
• Excellent organization skills. Ability to prioritize work and manage time efficiently to meet deadlines.
• Demonstrated attention to detail skills. Can monitor own work to ensure quality, accuracy, and thoroughness.
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Strong ability to compute interest rates, ratios, and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to cope and use basis judgement with problems involving several concrete variables.
• Bachelor’s Degree is preferred.

Compensation:

Offers will be determined based on job-related knowledge, skills and experience.

Benefits:

Our benefit package* may include:

• Paid vacation and sick time
• Medical and dental insurance
• Pre-tax premium program
• Health Reimbursement Account/Health Savings Account
• Employee Stock Ownership Plan (ESOP)
• 401K plan
• Life Insurance
• Tuition reimbursement and tuition assistance programs
• Short term and Long term disability insurance