Who We Are:
For over a century, HarborOne’s mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to strengthen and empower the communities where our customers and employees live and work.
Today, HarborOne has 30 branches in southeastern Massachusetts and Rhode Island and 2 commercial lending offices in Boston and Providence. Our corporate values of accountability, integrity, respect, trust and teamwork are core to how we manage our business and our relationships with our customers. Working at HarborOne will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Job Description:
We are looking for a customer service represensentative to provide temporary coverage on our team. As a member of HarborOne’s customer service team, you will be joining a supportive team that is passionate about helping our customers and team focused. We strive to act as one to achieve excellence beyond our customer’s expectations, efficiently managing our customer needs and providing a warm personalized experience that creates the opportunity to recommend additional products and services that fit our customer’s financial goals.
This position is responsible for exceeding customers' service and sales expectations in an inbound call center environment. Activities include efficiently managing customer needs and issues assessment, problem resolution, account maintenance, and identification of and capitalization on cross-sell and up-sell opportunities.
Responsibilities:
Required Skills:
Compensation:
Offers will be determined based on job-related knowledge, skills, experience, and location.
Software Powered by iCIMS
www.icims.com